BASE PADEL MILANO products can be purchased directly online on the https://www.basepadelmilano.it/ website. Choose the products, add them to the cart, and by following the purchase procedure you will reach your order completion, the choice of the type of payment, and the confirmation of the transaction.
Yes, online prices are inclusive of VAT.
After clicking on the product, you want to buy, you will see the product sheet with all the details. You can select the quantities and click on "Add to cart" to place the product in your cart. You can then choose whether to complete your order and pay or continue your purchases on the online shop.
After completing your cart, you can proceed to enter the required data and choose the payment method: credit card, prepaid card, PayPal, bank transfer, or cash on delivery. All the financial information necessary for the transaction will be transmitted, via encrypted protocol, to our partner banking institutions, which provide the related remote electronic payment services, without third parties having access to them.
No, there is no minimum order amount.
On BASE PADEL MILANO are accepted credit cards of the following circuits: Visa, Visa Electron, Postepay, Mastercard, American Express, Diners Club International, and JCB.
If you choose to make purchases on PADEL MILANO BASE by paying by bank transfer, remember to make the payment within 3 days from the date of the order. After this period, in the absence of a bank transfer, your order will be canceled. Below you will find the data to make the payment by bank transfer:
Banco BPM S.p.A.
Account Payable to: New Works Webtech S.r.l.
C/C n°: 14021
Reason: indicates the date and order number shown in the confirmation email.
We remind you that your order will be managed only after receipt of the sum on our current account (generally from 1 to 3 working days after making the transfer).
Customers who wish to receive the invoice for their order must request it during the checkout phase, before proceeding with the payment. Just click on the item "I want to receive an invoice" and enter your tax data. The copy of the invoice will be inserted in the package, and you can request the digital version via email to customer service.
Once you have completed the order you will receive confirmation at the email address used during the purchase. In case you don't receive the email, check the Junk or Spam folder of your email inbox, and if you're using a Gmail address, also check in the Promotions folder. If you have received confirmation of payment from your bank but not from the shop, within 24 hours you will also receive the order confirmation.
We ship throughout the Italian national territory (including the Islands), in Europe, and all over the world.
Shipping costs can be viewed at checkout by entering all the destination data.
Shipments to countries outside the European Union area may be subject to customs fees established by the customs of the destination country. For the countries mentioned, New Works Webtech Srl cannot predict the amount of these expenses that are borne by the buyer and that must be paid at the time of delivery of the products, directly to the competent tax or customs authorities or to the courier in charge of delivery.
Of course, during the checkout phase you can choose the option "Delivery to another address" and fill in the required data. After payment, the order is quickly processed and entrusted to the courier, and it is not possible to intervene promptly to change the shipping address.
Different packaging systems are used to ensure their transport in excellent condition depending on the place of shipment and the quantity of products.
In Italy, delivery typically takes place within two working days of receipt of the shipping email. However, it may slip due to the difficulty in reaching certain geographical areas or due to unavailability of the product or recipient. In Europe delivery times are about 3-5 working days.
When your order will be taken over by the courier you will receive an email to the address indicated during the purchase or a text with the tracking link to monitor the shipment. Through the website of the courier who took over the shipment, you can always check where your order is. If you haven't received the email, check the Junk or Spam folder in your email inbox.
If you receive packages from the courier with sender BASE PADEL MILANO visibly damaged, broken, or stained, please reject the shipment to the sender. We will take care of the return and restoration of the shipment. If the shipment was of several packages and not all were damaged, in this case please reject the damaged package to the sender by signing the courier note "With reserve". Also in this case BASE PADEL MILANO will provide for the return of the damaged package and the replacement of the same. Any shipping costs for the return to the sender of the damaged package and return of the new one are borne by BASE PADEL MILANO.
We ask you to promptly notify customer service via email email@example.com reporting the problem attaching photos of the products to the email, if possible. You will receive assistance in resolving your report.
Personalized products, precisely because of this intrinsic characteristic, cannot be returned and refunded.
No, you can shop choosing to continue quickly by entering your email. However, we advise you to create an Account to stay updated on our news, quickly resume the payment of unfinished orders, and easily buy online again.
You can quickly create your account at this link: https://www.basepadelmilano.it/Account/Registra.
In this way you can always have your cart and the status of your orders under control. Buying on BASE PADEL MILANO means buying 100% Made in Italy.
If you find it difficult to navigate or to conclude a purchase on BASE PADEL MILANO, we recommend that you change or update your browser (Google Chrome, Mozilla, Internet Explorer, Safari, etc.) to the latest version available. If you do not remember your password enter your email in the "I forgot my password" option and you will receive a password recovery email shortly. Always check that it doesn't end up in spam or junk e-mail. If you continue to find problems, remember that Customer Service is at your disposal, write to us at firstname.lastname@example.org.
You can complete the registration of your account here: https://www.basepadelmilano.it/Account/CompletaRegistrazione. Follow the guide to get your password to access the shop personal area.
Click on "Forgot your password?" on this page: https://www.basepadelmilano.it/Account/RecuperaPassword.
You will receive an email with instructions to follow for credential recovery.
After registering, in your shop personal area you can view and edit your data: https://www.basepadelmilano.it/Account/Profilo.
The process of processing the order and entrusting the package to the couriers is fast and we do not ensure that we are able to intervene promptly with modification of the shipping data or composition of the order. In any case, send your reports to customer service by email to receive assistance.
Within BASE PADEL MILANO you can choose different types of products. You can search by code and product name in the search bar at the top right.
Our garments are 100% Made in Italy. Their design expresses the quality of Made in Italy. Maximum comfort is guaranteed by the exclusive use of materials with high added value, such as carbon fiber and recycled yarns, exclusively from the 100% Made in Italy supply chain
More precise information on the individual garments can be found in the description and details on the product page of the garment.
BASE PADEL MILANO’s garments are partly made by Resistex® Carbon: a fiber with unique technical characteristics, obtained by the union of textile fibers with a continuous yarn of conductive material based on activated carbon. Its special conductive fibers absorb and disperse the electrical charges accumulated by the external environment or during physical activity. The fibers of which it is made accelerate the process of sweat evaporation, slow down the formation of humidity on the skin and keep the temperature constant. They also have a shielding function by protecting the body from the absorption of static energy, electro-smog, and UV rays.
Part of our other garments of the ecological line are produced with yarns of refined recycled material.
BASE PADEL MILANO garments are all customizable with ad hoc writings and names. The garments can be customized with names and phrases by entering the necessary customizations at the checkout of the order.
The first step to shop online conveniently is to register for the newsletter: https://www.basepadelmilano.it/Account/NewsLetter. In addition, by entering your email address you will receive updates and promotions.