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Information and assistance

Do you have any doubts? Answers to frequently asked questions are just a click away. Visit our FAQ section, you will find answers to all your doubts regarding orders, shipments, products, and much more.

If you have not found an answer to your question or simply need assistance on your order, know that our customer care service is at your disposal.

To contact it please write to the address, your request will be processed as soon as possible. Our operating hours are from 9 am to 1 pm and from 2 pm to 6 pm, from Monday to Friday. The customer service team will respond to all requests regarding orders already placed only to emails that will be sent to the correct address. Base Padel Milano is committed to bringing quality garments in order to practice your gaming activities at best performance. Customer satisfaction is our priority and our goal is to do that with great service close to the person.

If you are not satisfied with your order, please let us know immediately.
We will try to solve any problem to satisfy you. Write to us at the following email address: